© Jim Daly, Ansada Licensing-Group, LLC

Firelight Express

Art by Jim Daly

A brother, sister, and sweet family puppy sit in front of a roaring fire, enamored with their train set.

  • To note personalization preferences with your order, expand this box by clicking on the “Personalization Options” title

    Puzzle Cutter

    We'll make every effort to honor your choice and will contact you if scheduling, health, or other factors impact the crafting of your puzzle.

    Special Pieces
    Special Piece Requests
    • Each puzzle includes your puzzle artisan’s signature piece (varies by cutter) and our Waterford tree logo.
    • We can usually include 5 special pieces for every 100 pieces of the puzzle.
    • Special pieces can be letters, words, names and dates. Note that two letters or numbers typically equal one special piece. (e.g., “John” would count as 2 special pieces).
    • For specific special piece design requests (e.g., photo of your dog for a “poodle” silhouette piece), you can attach photos in the “Upload Your Images” section below, or you can email them to us at hello@waterfordpuzzles.com.
    Border Style

    Regular borders have 90° corners and will be square or rectangular in shape. An irregular border adds to the puzzle’s assembly difficulty and at least one of the puzzle’s edges will not be straight or one or more of its corners will not be 90°.

    Cutting Tricks

    The puzzle artisan can include trick edge and corner pieces, false edge and corner pieces and color line cutting among other cutting tricks. The more tricks in a puzzle, the more difficult the puzzle will be to assemble.

  • We'll contact you if we run into any issues.

    Please note that you must have the rights to use these images. Click here to read our disclaimer.

    Gift Message

    We’ll include a handwritten gift message with your puzzle. Let us know what you’d like it to say.

More About Our Custom Puzzles

Special Pieces

We generally include 5 special pieces per 100 pieces in a puzzle. You can indicate the kinds of special pieces you’d like in your puzzle (e.g. dog, horse, sailboat, someone’s name) before adding your puzzle to the cart.

Shipping and Delivery

Because Custom Puzzles are made to order, production and delivery of your puzzle can take 4 to 6 weeks. We thank you in advance for your patience with the unique process and timeline necessary to handcraft your one-of-a-kind wood puzzle.

Waterford Luxury Quality

Whether it’s a Cutter’s Choice puzzle or a personalized, commissioned puzzle, every piece that leaves our shop has been cut, finished, and inspected by hand, maintaining the same level of quality and attention to detail you’ve come to know and expect from our talented team of artisans.